CLEARER
INTERNAL
COMMUNICATIONS

Colse Leung Consultant in
Design & Communication | Diversity & Inclusion

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CLEARER INTERNAL COMMUNICATIONS: REDUCING FRICTION

Internal confusion builds quietly.

When messages lack structure or clarity, priorities get interpreted differently, strategy feels vague, and updates create more questions than answers.

This creates friction - slower decisions, duplicated effort, misaligned work. This service reviews how your organisation communicates internally, focusing on clarity around strategy, decisions, change, and priorities.


Is This Right for You? / When it Helps:

  • Leadership messages aren’t reaching all teams consistently

  • Different departments interpret priorities differently

  • Team feels uninformed or unclear about direction

  • Updates create confusion rather than clarity

  • Organisation is going through change

Less noise. Less friction. More shared understanding. Help your team understand what actually matters.

CLEARER INTERNAL COMMUNICATIONS: Essentials Engagement (£900–£1,350)

Essentials Engagements are focused, defined engagements that address one priority area in depth. They often stand alone, and where needed, provide a clear foundation for further work.

What’s included in Clearer Internal Communications?

  • Review of key internal communications

  • Assessment of structure, tone, and clarity

  • Identification of gaps and confusion points

  • Practical recommendations

  • Templates or frameworks where useful

The Outcome: a practical blueprint for clearer internal communication that:

  • Reduces misinterpretation

  • Speeds up decision-making

  • Strengthens alignment across your teams

(More in-depth or bespoke versions of this service are also available)