CLEARER
EXTERNAL
MESSAGING

Colse Leung Consultant in
Design & Communication | Diversity & Inclusion

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CLEARER EXTERNAL MESSAGING:
Make Your Value Clear to Audiences

When you're close to your own work, clarity becomes invisible.

Value propositions can be buried, insider language confuses, and technical terms create barriers.

Potential clients work harder than they should to understand what you offer - and many simply move on to clearer alternatives.

This review examines how your external communication actually reads and identifies where simplification or restructuring will strengthen impact.


Is This Right for You? / When it Helps:

  • Not attracting the right enquiries

  • Feedback suggests people don’t get what you do

  • Messaging has evolved organically and feels unclear

  • Using technical or insider language

  • Conversion rates are lower than expected

See your communication as your audience does.

CLEARER EXTERNAL MESSAGING: Essentials Engagement (£900–£1,350)

Essentials Engagements are focused, defined engagements that address one priority area in depth. They often stand alone, and where needed, provide a clear foundation for further work.

What’s included in Clearer External Messaging Comms?

  • Review of website or key external materials

  • Audience clarity assessment

  • Analysis of tone and positioning

  • Identification of friction points

  • Structured recommendations

The Outcome: sharper, more accessible external messaging that

  • Makes your value clearer

  • Removes unnecessary complexity

  • Connects more directly with your audience

(More in-depth or bespoke versions of this service are also available)